I’ve always shared the good news and achievements about Uptech, but today I’m sharing something difficult – my own mistakes as a founder. I’m opening up about these failures so you can learn from them and hopefully avoid repeating them in your own business journey.
I recently had to downsize my team by 30%, with many team members now on notice period. This wasn’t something I ever wanted to do, but it became necessary.
Looking back on 5 years of running Uptech, my junoon (passion) for building something bigger than myself led me down a challenging path – one with painful lessons I’m still processing.
My biggest mistakes:
- Keeping team members on payroll when there wasn’t enough work
- Running business decisions based on emotions rather than logic – it took me 5 years (and Muhammad Yousaf’s persistent advice that “business doesn’t run on emotions”) to finally accept this reality
- Prioritizing relationships over what was actually best for Uptech
- Investing in people who don’t return value during training/internship – I spent 500k on someone who ended up leaving tech altogether for a slightly better-paying admin job
- Not being strict enough about productivity and accountability
- Hesitating too long before making necessary but difficult decisions
- Believing everyone shares the same commitment to the company vision
What I’ve learned from these hard realities:
- I could earn more working alone, but chose team-building over personal profit. It’s like eating less so everyone gets thora thora (a little bit)
- I’m probably earning less than many solo entrepreneurs – and that’s okay
- Business doesn’t run on emotions – it runs on practical decisions
- In business, we must be flexible and accept when we’re wrong
- Sometimes tough love is better than misplaced kindness
- Clear expectations and boundaries are essential for success
I’ve faced some serious reality checks along the way – ones I’m not sharing here. I’m keeping these particular lessons private because they involve other people, and I don’t want anyone to be hurt because of my post. These experiences taught me hard lessons that have fundamentally changed how I approach business.
My “I won’t terminate someone even without work” policy has been officially retired. When forced to choose between emotions and Uptech, I finally chose the Uptech. It hurt, but it was necessary.
Going forward, I’ll still provide opportunities but not paid ones until I don’t start earning from that person. The days of emotional decision-making are behind me.
Sometimes the hardest experiences teach us the most.
P.S: Behind every business decision is a human being who feels the weight of those choices. This is me after making the toughest call of my entrepreneurial journey.